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Managed IT Services
Managed Services
Flexible Options for Managing Virtual Private Servers, Colocation and Dedicated Servers, Data Back-up and Disaster Recovery
Logical Net managed services are designed to keep your servers running reliably on our state-of-the-art datacenter network. Our experienced IT technicians use our sophisticated monitoring tools and extensive experience to anticipate and proactively identify and address any potential problems before they ever affect server performance.
Basic Server Support for Every Logical Net Hosted Server (at no additional charge)
- Initial Sever Setup
- Initial Server Setup
- DNS services support including domain name support
- Assistance resolving IP routing
- Set up for monitoring parameters and notification
- On-going Server Support
- 24x7 monitoring of your network, equipment (servers, routers, switches), and network backbone, including bandwidth utilization, available storage, etc.
- ICMP checks for each network connection and TCP port every 5 min.
- Immediate problem notification, 24x7
- Remote hands-on assistance during normal business hours for reboot, power cycling, key board input, switch setting, etc.
- Troubleshooting assistance during business hours, 8:00 AM - 5:00 PM Eastern Tim
- Firewall protection including port blocking and configuration of access lists
Advanced Network Management & IT Support Services
- Technical support, based on time & materials including:
- Server software installation and configuration
- Operating System Patches for Microsoft and Linux
- Server and hardware equipment troubleshooting assistance
- Server software troubleshooting assistance
- Hardware replacement and component installation
- Installation of new networking equipment and cabling
Contact Us for More Information866-623-0189 |
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